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changes.mady.by.user Martin Jerga (Unlicensed)

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Here you can find a general overview of the application and information about its key features:

Auto CMDB sync

  • Automatic synchronization of auto-detected services and applications, along with their dependencies, in real time.

  • Mirror Dynatrace Smartscape topology into CMDB (Insight currently supported).

  • Keep your CMDB up to date using near real time Smartscape Topology synchronization.

  • Enrich you existing CMDB in JIRA or use predefined CMDB structure.

  • Take your CMDB to the next level with auto-detected services and applications from Dynatrace.

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Image Removed

Auto ticketing with business impact and root cause

Appanvil karma designer
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Automa

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and automatically transition Jira issue workflow based on Dynatrace problem status.

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Create refined issue reports using context provided by information from Smartscape Topology.

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Utilize context provided by Smartscape Topology directly in JQL (Jira Query Language).

Link technical problems to business processes

  • Automatically link and sync all detected problems across CMDB configuration items

  • Bidirectional comment synchronization and issue transitions for all stakeholder updates

  • Includes Smartscape issue evolution as part of Jira incident as well as all problem stats and related events

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Image Removed

Image Removed

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