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Here you can find a general overview of the application and information about its key features:

Auto CMDB sync

  • Automatic synchronization of auto-detected services and applications, along with their dependencies, in real time.

  • Mirror Dynatrace Smartscape topology into CMDB (Insight currently supported).

  • Keep your CMDB up to date using near real time Smartscape Topology synchronization.

  • Enrich you existing CMDB in JIRA or use predefined CMDB structure.

  • Take your CMDB to the next level with auto-detected services and applications from Dynatrace.

Auto ticketing with business impact and root cause

  • Identify incidents in real-time by synchronizing Dynatrace Problems into Jira.

  • Access root-cause information identified by Dynatrace directly in Jira.

  • Automa

    tically transition Jira issue workflow based on Dynatrace problem status.

  • Create refined issue reports using context provided by information from Smartscape Topology.

  • Utilize context provided by Smartscape Topology directly in JQL (Jira Query Language).

Link technical problems to business processes

  • Automatically link and sync all detected problems across CMDB configuration items

  • Bidirectional comment synchronization and issue transitions for all stakeholder updates

  • Includes Smartscape issue evolution as part of Jira incident as well as all problem stats and related events

  • Quickly navigate from Jira to Dynatrace problems and Smartscape entities

Fast auto problem remediation

  • Utilize the power of scripting to automate a remediation action for problems

  • Detect unapproved changes in infrastructure

  • Automatically execute actions based on changes detected in Smartscape

  • Live preview of Dynatrace problem states and metrics in the dedicated issue tab

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