Here you can find a general overview of the application and information about its key features:
Auto CMDB sync
Automatic synchronization of auto-detected services and applications, along with their dependencies, in real time.
Mirror Dynatrace Smartscape topology into CMDB (Insight currently supported).
Keep your CMDB up to date using near real time Smartscape Topology synchronization.
Enrich you existing CMDB in JIRA or use predefined CMDB structure.
Take your CMDB to the next level with auto-detected services and applications from Dynatrace.
Auto ticketing with business impact and root cause
Identify incidents in real-time by synchronizing Dynatrace Problems into Jira.
Access root-cause information identified by Dynatrace directly in Jira.
Automatically transition Jira issue workflow based on Dynatrace problem status.
Create refined issue reports using context provided by information from Smartscape Topology.
Utilize context provided by Smartscape Topology directly in JQL (Jira Query Language).
Technical problem linkage to business processes
Automatically link and sync all detected problems across CMDB configuration items
Bidirectional comment synchronization and issue transitions for all stakeholder updates
Includes Smartscape issue evolution as part of Jira incident as well as all problem stats and related events
Quickly navigate from Jira to Dynatrace problems and Smartscape entities
Fast auto problem remediation
Utilize the power of scripting to automate a remediation action for problems
Detect unapproved changes in infrastructure
Automatically execute actions based on changes detected in Smartscape
Live preview of Dynatrace problem states and metrics in the dedicated issue tab