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You can use the Problem Panel feature to get some online status from Dynatrace in the Activity tabs of the Jira issue. It contains two tabs:
Dynatrace Problem
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Dynatrace Problem Dynatrace Events - tab contains a LIVE view of the Dynatrace events related to the Dynatrace problem
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state of the problem in Dynatrace.
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From the Dynatrace Problem tab you can you can switch to the Dynatrace Problem with a single click:
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Dynatrace Events
Dynatrace Events tab contains a LIVE view of the Dynatrace events related to the Dynatrace problem by the DAVIS AI.
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From the Dynatrace Event tab you can you can switch directly to the desired Dynatrace Eventopen the particular event in Dynatrace and view more detailed information:
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How can I get
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Smartscape context from a Jira Issue?
If want to use Smartscape data from Insight to analyze the root cause of the problem or get more details about the impacted CI’s just click on the desired object to see the Object Overview:
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