By adding a tag to Zabbix Host or Trigger extension allows sending problem opening events to any Dynatrace entity. This is useful for example if Zabbix monitors entities such as databases or services which are also monitored by Dynatrace.

Enabling the mapping

1. Specify the name of the Zabbix tag in the extension configuration in the option Zabbix tag for Dynatrace entities.

2. Add this tag in Zabbix configuration to desired hosts or triggers. The value of the tag can be

   1. Dynatrace Entity ID, such as SERVICE-95887E903BDA9175

   2. Dynatrace entitySelector, such as type("SERVICE"),tag("MyTag")

3. Save the configuration

Mapping process

When a problem is opened in Zabbix the extension checks for the mapping:

1. If the tag is present on the Zabbix trigger which opened the Zabbix problem and uses this value

2. If the tag is present on the Zabbix host for which the trigger is opened and uses this value

3. If the tag is not present on the Zabbix host or trigger, the problem is sent to the CUSTOM_DEVICE entity or HOST entity in Dynatrace representing the Zabbix host in Dynatrace.

Mapping is cached on the extension and is refreshed with trigger and host updates.