FAQ

Frequently asked questions about the Zabbix ActiveGate Extension

How can I get the extension?

Please, do not hesitate and contact us, we are happy to show you how this integration works, and if you are interested, we will provide you time-limited trial license, to test it in your environment!

You can download the latest version on the pageDownload, but it will need the license key anyway.

I would like to see a live DEMO, what should I do?

Please, do not hesitate and contact us, we are happy to show you how this integration works, and if you are interested, we will provide you time-limited trial, to test it in your environment!

What is the licensing/pricing for this integration?

This is a commercial extension with a subscription license.

Is there any impact on Dynatrace licenses consumption?

Our extension has no impact on Dynatrace HU or DEM consumption. It has an impact on Davis Data Units consumption. Creating and refreshing the topology consumes DDUs. Each problem event synchronized from Zabbix to Dynatrace consumes DDU. The extension may ingest the metric - "Number of open problems" on every Zabbix device into Dynatrace. But you may decide, whether you want to ingest problem metric data into Dynatrace, or not.

A rough estimation of the amount of DDUs consumed by metric ingest per year can be obtained through the following formula:

(525.6 * number of problems / Dynatrace problem resend time [min]) +
(525.6 * number of Zabbix hosts * number of links to Zabbix host groups per host / Refresh Zabbix Host entities in Dynatrace [min]) +
(525.6 * number of synchronized Zabbix problems)

*An option from the extension configuration is marked in bold

Are there any configuration changes needed in Zabbix?

No! All you need is to provide Zabbix credentials in Integration configuration and that's it!

There are some advanced options you might want to consider such as Mapping Zabbix problems to existing Dynatrace entities that require some additional configuration on the Zabbix side.

This Zabbix integration looks very good, but we use different monitoring tool. Is it possible to integrate other tools into Dynatrace?

Who develops/maintains this integration?

How to contact support?